Your IT and Network Solutions Partner
How We Help Our Clients
On-Call Support
Assistance to help you through emergencies.
Proactive Maintenance
Deal with issues before they become emergencies.
Security
Don’t let your company become the next headline.
Consulting
Experts to help find the right solution to your problems.
Why choose Veldtech as your IT Support provider?
We partner with our clients to manage their technology and help solve their computer problems.
Check out the following story about how we helped a client fix a bad situation!
Meet Bob, a Small Business Owner
Meet Bob.
Bob owns a small business with about 15 employees.
Bob wanted to save a buck so he asked his friend to do his IT.
Bob’s friend was not an IT professional and did not setup Bob’s computer network correctly.
One day, one of Bob’s employees received a phishing email and downloaded a virus on their computer.
Hackers took over the employee’s computer and deployed ransomware to the rest of Bob’s computers.
The hackers also compromised Bob’s file server and stole all of his files.
The hackers opened the excel spreadsheet where Bob stored his passwords and tried to log into Bob’s email.
Because Bob’s friend did not set up security on Bob’s accounts, the hackers broke into Bob’s email… And then into his bank accounts.
Because Bob’s friend did not set up data backups, Bob could not access any of his passwords or files.
Bob was screwed. All of his files were encrypted with ransomware, he did not have any money, and hackers were in all of his work and personal accounts.
Bob called us the next day to help fix the situation.
We started by helping Bob recover his email accounts and protect them with MFA.
We helped implement new security solutions to protect his employees against phishing, spam, and ransomware.
We helped set up data backups so that, if the worst ever happened again, Bob could recover all of his data.
We helped deploy a password manager so Bob could store his passwords securely and access them on all of his devices.
We helped Bob’s staff learn how to identify and react to phishing emails.
Now Bob’s business is thriving!
Bob doesn’t have to worry about another bad situation because we are there to help keep his computer network secure.
Bob can access his files securely where ever he goes.
Bob can access his passwords from every device.
Bob is signing new clients left and right.
Find Out Why Other Businesses Use Veldtech
I highly recommend using Veldtech for your IT. Stephen and his team go above and beyond to make sure our issues are addressed and always answer promptly and professionally.
What peace of mind it has given me since Stephen with Veldtech started managing my IT and network in 2021. As a business owner, keeping myself and my clients protected is crucial. Eliminating workflow downtime by making sure my computer and software are running properly is also essential. With Stephen’s knowledge, promptness and professionalism, I have the comfort of knowing my business is protected and that I will be back up and running quickly if there’s a computer issue. Hiring Veldtech is a business decision you won’t regret.
A2Z Home Services has been working with Stephen from Veldtech IT and Network Solutions for a year now, and his services have been outstanding. He and his team respond promptly, consistently resolve any computer issues we encounter, and keep our systems running smoothly. Their support has greatly improved our productivity and workflow. We highly recommend Veldtech IT and Network Solutions.
Stephen has been my IT guy for 2.5 years and he has not only met but exceeded my expectations. As a CPA firm we have very specific and complex legal and ethical requirements around IT security. Stephen is truly the consummate professional; this description of him is spot on:
Consummate professional – A consummate professional is an individual who embodies exceptional expertise, reliability, and a strong sense of responsibility in their field.
I feel that we are in great hands with Stephen!
What Is Fully Managed IT Support?
Fully Managed IT Support is a comprehensive IT service where a third-party provider (i.e. Veldtech) takes full responsibility for managing and maintaining a company’s IT infrastructure and support needs. This service ensures businesses have reliable, secure, and up-to-date technology without needing an in-house IT team.
Key Features of Fully Managed IT Support
- 24/7 Monitoring & Support – Continuous monitoring of IT systems to detect and resolve issues before they impact business operations.
- Help Desk & Remote Support – On-demand assistance for employees via phone, chat, or remote access.
- Onsite IT Support – Technicians are dispatched for in-person troubleshooting when necessary.
- Cybersecurity Management – Protection against cyber threats, including firewalls, antivirus, endpoint security, and compliance measures.
- Cloud & Data Backup Services – Secure cloud storage and disaster recovery plans to prevent data loss.
- Hardware & Software Management – Procurement, installation, updates, and maintenance of IT assets.
- Network & Server Management – Optimizing network performance, uptime, and security.
- IT Strategy & Consulting – Long-term planning, budgeting, and technology roadmaps aligned with business goals.
Benefits of Fully Managed IT Support
- Cost-Effective – Reduces the need for an in-house IT team, saving on salaries and training.
- Increased Productivity – Minimizes downtime and IT-related disruptions.
- Better Security – Implements best practices for cybersecurity and compliance.
- Scalability – Easily adapts to business growth and changing IT needs.
- Access to Experts – Provides specialized IT knowledge without hiring full-time staff.
Find out how Veldtech can help your business and create an IT plan that fits your buget.
Start the conversation today!